A subscription is an arrangement where you pay regularly for a service or product. In the case of the BetterMe app, users subscribe to access various workout routines and health coaching. However, if it no longer meets your needs, you might want to cancel it.
Cancelling your BetterMe subscription can feel daunting, but it doesn’t have to be. Many users face challenges when trying to unsubscribe from the app. This guide will walk you through the simple steps to effectively cancel your subscription and regain control over your fitness journey.
How To Cancel BetterMe Subscription From App Or Website?
How to Cancel BetterMe Subscription From the App
- Open the BetterMe App: Launch the BetterMe app on your mobile device.
- Access the Help Menu: If you’re using an Android device, tap on the “Help” menu located in the main interface. For iOS users, navigate to the “Settings & Help” section.
- Manage Subscription: Click on “Manage Subscription.” This will direct you to your subscription settings in a web browser.
- Disable Auto-Renewal: In the browser, look for the auto-renewal option and turn it off. This action will stop any future charges at the end of the current billing cycle.
- Confirm Cancellation: Make sure to confirm your cancellation when prompted. Your subscription will remain active until the end of the billing period, but you won’t be charged again.
How to Cancel BetterMe Subscription From the Website
- Visit the BetterMe Website: Open your preferred web browser and go to the BetterMe official website.
- Log Into Your Account: Click on the login option and enter your credentials to access your BetterMe account.
- Go to Account Settings: Once logged in, navigate to your profile or account settings page.
- Find Subscription Section: Scroll down to the “Subscriptions” or “Billing” section, which lists all active subscriptions linked to your account.
- Click on Cancel Subscription: Select the “Cancel Subscription” option. Follow the prompts to confirm your cancellation.
- Confirmation: After confirming, you’ll receive a notification that your subscription is canceled. You will not incur any further charges.
How To Cancel BetterMe App Subscription Via Email?
To cancel your BetterMe app subscription via email, first, open your email program. Write a new email to support@betterme.world. In the subject line, type “Cancel My Subscription.”
Next, include important details in the email. Write your full name and the email address linked to your BetterMe account. State clearly that you want to cancel your subscription. Adding your order number helps the support team process your request quickly.
Finally, check your email for any replies. The BetterMe support team will contact you to confirm the cancellation. This method is straightforward and allows you to cancel your subscription easily. Using email ensures you have a record of your request for future reference.
How To Cancel BetterMe App Subscription From Android?
Open the Google Play Store
- Locate and tap the Google Play Store app on your Android device.
Access the Menu
- Tap on the three horizontal lines (menu icon) at the top left corner to open the menu.
Select Subscriptions
- Tap on “Subscriptions” to view all your active subscriptions.
Find BetterMe Subscription
- Scroll through the list and tap on “BetterMe: Weight Loss Running” to open its details.
Tap Cancel Subscription
- Look for the “Cancel Subscription” option and tap on it to start the cancellation process.
Confirm Cancellation
- Follow the on-screen prompts to confirm the cancellation. This will stop future charges.
Check Confirmation
- Look for a confirmation message on the screen and check your email for a cancellation confirmation from BetterMe.
How To Cancel BetterMe App Subscription From iPhone?
- Open Settings App
- Locate and tap on the Settings app on your iPhone.
- Tap on Your Name
- Scroll to the top of the Settings menu and tap on your name to access Apple ID settings.
- Select Subscriptions
- In your Apple ID settings, find and tap on the Subscriptions option.
- Locate BetterMe Subscription
- Scroll through the list of subscriptions and find BetterMe. Tap on it to view the subscription details.
- Tap Cancel Subscription
- Look for the “Cancel Subscription” option and tap on it to proceed with the cancellation.
- Confirm Cancellation
- Follow the on-screen prompts to confirm that you want to cancel your subscription. This action will stop any future charges.
- Check Confirmation
- Once you complete the cancellation, check for a confirmation message on the screen. You may also receive an email confirmation regarding the cancellation.
How To Contact the BetterMe Customer Service Team?
Visit the BetterMe Website
- Open your preferred web browser and go to the official BetterMe website.
Scroll to the Bottom
- Once on the website, scroll down to the bottom of the page to find the “Contact Us” link.
Click on “Contact Us”
- Tap on the “Contact Us” link to access the customer support page.
Fill Out the Contact Form
- Complete the contact form by providing your full name, email address, and message. Clearly state your issue or request for assistance.
Provide Account Details
- Include your BetterMe account details (like your order number) to help the support team assist you more efficiently.
Submit the Form
- After filling out all required fields, review your information for accuracy and click the “Submit” button.
Wait for a Response
- Monitor your email for a response from the BetterMe customer service team. They typically reply within a few business days.
Follow Up if Necessary
- If you don’t receive a response within a reasonable time, consider resubmitting your inquiry or contacting them through social media platforms.
Final Thoughts
BetterMe offers different ways to cancel, including through the app, website, or email. Each method is simple and quick. Users can easily follow the steps to ensure their subscription ends without any hassle.
Canceling a subscription does not mean giving up on fitness goals. Users can explore other options to stay healthy and fit. BetterMe is a helpful app, but it is okay to move on if it no longer fits your needs. The cancellation process allows users to take control of their fitness journey. Always remember that help is available if you have questions or need support during the cancellation process.
Frequently Asked Questions
How can you cancel a BetterMe subscription through the app?
To cancel your BetterMe subscription through the app, open the app and tap on the “Help” menu (Android) or “Settings & Help” (iOS). Then, click on “Manage Subscription,” turn off auto-renewal, and confirm your cancellation.
Can I cancel the BetterMe subscription on their website?
Yes, you can cancel your BetterMe subscription on their website. Just log into your account, go to the “Subscriptions” or “Billing” section, and click “Cancel Subscription” to complete the process.
Is there a cancellation fee for the BetterMe subscription?
No, there is no cancellation fee for the BetterMe subscription. You can cancel at any time without incurring any extra charges.
How can I contact BetterMe customer support to cancel your subscription?
To contact BetterMe customer support for canceling your subscription, send an email to support@betterme.world. In your email, include your account details and mention that you want to cancel your subscription. The support team will assist you promptly.
